AND:

• you inform the employee
• the video recording is limited to the window (s) of the business application to which the training relates;
• the device is active only during a phone call
• people who have a real need for training on a business application or software
• the volume of records is proportionate to the need for training
• employees are trained only on the basis of their own video recordings unless the other video recordings are anonymized;
• access to the recordings is limited to authorized persons only and access traceability (logging device) is put in place
• all the specific guarantees applicable to the recording of telephone conversations must be implemented (for example, a dedicated telephone line for staff representatives).

External link: https://www.cnil.fr/fr/lenregistrement-video-ou-la-capture-decran-couple-lenregistrement-des-conversations-telephoniques